Dear Seeker,

Just as we carefully select and bless each crystal, altar cloth, and divination tool in our collection, we approach your returns and exchanges with the same reverence and intention. We understand that sometimes an item may not resonate with your energy as expected, and we’re here to support you in finding the perfect spiritual tools for your journey.

Our Return & Exchange Philosophy

At LifeSizeCutouts Shop, we believe that your spiritual tools should align perfectly with your energy and intentions. If any item you receive doesn’t meet your expectations or serve your spiritual practice, we invite you to return it within 15 days of receiving your order.

The Sacred Return Process

Step 1: Connect with Our Energy (Within 15 Days)

Please contact us within 15 days of receiving your item to initiate a return or exchange. Send your request to [email protected] with the subject “Return/Exchange Request.”

Step 2: Share Your Intention

Please include the following information in your email:

  • Your order number
  • The item(s) you wish to return or exchange
  • Reason for return (helps us improve our offerings)
  • Whether you prefer an exchange or refund

Step 3: Prepare Your Return

Please ensure:

  • Items are in original, unused condition
  • All original packaging and tags are included
  • Crystals and gemstones are in their original protective wrapping
  • Books and diaries show no signs of use

Step 4: Send Your Return

Once we approve your return, we’ll provide shipping instructions. Please send your return to:

LifeSizeCutouts Shop
12 Pelican Road
SOUTH HOBART, AU 7004
Australia

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Email Content:

Dear Sacred Support Team,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) to return: [List the items]

Reason for return: [Please share why the item didn’t resonate with you]

Preferred resolution: [Refund / Exchange for specific item]

I confirm that the items are in their original condition and packaging.

Thank you for your understanding and support.

Blessings,
[Your Name]

Refund Energy Exchange

Once we receive and inspect your return, we’ll process your refund within 3-5 business days. The refund will be issued to your original payment method:

  • Credit Card/PayPal: 3-5 business days to appear in your account
  • Bank Transfer: 5-7 business days for processing

Please note that original shipping costs are non-refundable, unless the return is due to our error.

Items That Hold Their Energy (Non-Returnable)

To maintain the sacred integrity of certain spiritual tools, the following items cannot be returned:

  • Herbs, Oils, and Incense: Due to their consumable nature and energy absorption properties
  • Candles: Once received, as they may have absorbed environmental energies
  • Personalized Items: Custom altar cloths or engraved tools created specifically for your energy
  • Opened Spiritual Kits: Once seals are broken on divination or healing kits
  • Diaries and Calendars 2023: If the date has passed or pages have been written on

Exchange Energy Flow

If you prefer an exchange, we’ll guide you through selecting new items that better align with your spiritual path. Once we receive your return, we’ll ship your new choices using the same shipping method as your original order.

Sacred Support

For any questions about returns or exchanges, please contact our compassionate support team:

Email: [email protected]

Response Time: 1-2 business days

We honor your trust in us and are committed to ensuring your spiritual journey with our tools remains harmonious and aligned with your highest good.

With gratitude and blessings,
The LifeSizeCutouts Shop Team
Nurturing spiritual practices worldwide from the heart of South Hobart, Australia