Privacy Policy

Last Updated: October 2023

Dear Seeker,

At LifeSizeCutouts Shop, we honour the sacred trust you place in us when you share your personal energy through your interactions with our website. Just as we curate our altar cloths, crystals, and divination tools with reverence, we approach your privacy with the same deep respect and intention. This Privacy Policy outlines how we collect, use, and protect your personal information, ensuring your spiritual journey with us remains harmonious and secure.

1. Information We Collect

To support your spiritual practice and enhance your experience, we may collect the following types of information:

• Personal Details: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, and payment details (e.g., credit card or PayPal information). This allows us to process your orders for sacred tools like crystals, chalices, or herbs with care.
• Transaction Data: We record details of your purchases, returns, and interactions with our customer support team, helping us nurture your journey with personalised service.
• Technical Information: As you explore our website, we automatically collect data such as your IP address, browser type, and device information to ensure smooth and secure access to our offerings.
• Cookies and Tracking Data: We use cookies and similar technologies to remember your preferences, analyse site traffic, and personalise your experience—much like how a divination tool helps focus intention. For more details, see Section 5.

2. How We Use Your Information

Your data is used with the same intention we apply to crafting our spiritual products—to support your path and uphold balance. We use your information for:

• Order Fulfilment: To process payments, ship items like altar tables or astrology kits, and provide customer support aligned with your needs.
• Communication: To send order updates, respond to inquiries, and share insights on new products (e.g., healing tools or moon calendars) if you have consented. You may opt out at any time.
• Website Improvement: To analyse how seekers like you interact with our site, ensuring it remains a peaceful and intuitive space for your spiritual explorations.
• Security: To protect against fraud and unauthorized access, mirroring the sacred security we apply to your payment details.

3. Sharing and Disclosure of Information

We treat your personal information as a sacred trust and do not sell or rent it to third parties. However, we may share it in limited circumstances:

• Service Providers: We work with trusted partners (e.g., shipping carriers or payment processors like PayPal) to fulfil orders and support our operations. These partners are bound by confidentiality and may access data only as needed.
• Legal Compliance: If required by law or to protect our rights and safety, we may disclose information to authorities, always with respect for your privacy.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor, who will continue to honour this policy.

We ensure any sharing aligns with global privacy standards, reflecting our commitment to serving seekers worldwide (excluding some remote areas in Asia and isolated regions).

4. Data Storage and Security

Your information is stored securely on protected servers, with measures such as encryption and access controls—similar to how we safeguard our spiritual tools. Data may be stored in Australia or other locations with robust privacy laws. We retain information only as long as necessary to serve your journey or meet legal obligations.

5. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience, much like how crystals focus energy. These technologies help us remember your preferences, analyse site traffic, and offer personalised content. You can manage cookies through your browser settings, though disabling them may affect site functionality.

6. Your Rights and Choices

As a valued member of our community, you have rights over your personal energy (data). You may:

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing communications at any time by using the unsubscribe link in our emails.
• Restrict or object to certain data processing, where applicable under laws like the GDPR or CCPA.
• Lodge a complaint with a supervisory authority if you feel your privacy has been disrupted.

We are here to support your rights with the same care we offer in selecting your spiritual tools.

7. International Data Transfers

As a global shop serving seekers across continents (except some remote areas), your data may be transferred internationally. We ensure such transfers comply with privacy laws and are protected by safeguards like standard contractual clauses.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or laws. The latest version will always be posted here, with the date of update noted at the top.

9. Contact Us

If you have questions about your privacy, need guidance, or wish to exercise your rights, please reach out—we are here to assist with patience and compassion.

With gratitude for sharing your journey with us,

The LifeSizeCutouts Shop Team
Nurturing spiritual practices worldwide from the heart of South Hobart, Australia